Terminál Praha Florenc
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Entrance to Hall 1 at Florenc
Home Privacy policy

Privacy policy

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Privacy policy

This page summarises how Terminál Florenc s.r.o. may process personal data in connection with this website and routine enquiries. For full contractual or operational wording, please contact us using the details on our Contact page.

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Last updated: October 2026

Data controller

The controller of personal data is Terminál Florenc s.r.o., with registered office at Na Florenci 2139/2, 110 00 Prague 1, Czech Republic, Company ID: 19806451, VAT ID: CZ19806451 (hereinafter the “company” or “controller”).

Categories of data

We may process identification and contact details you provide (e.g. name, e-mail, phone), the content of your message, limited technical data related to your visit (e.g. IP address in server logs where necessary, browser information), and data required to comply with legal obligations.

Purposes and legal bases

We process personal data mainly to respond to your enquiry (performance of a contract or steps prior to a contract, or legitimate interest in handling correspondence), to operate and secure the website (legitimate interest), to measure visits with Google Analytics 4 (consent), to meet legal obligations, and where applicable to protect our rights (legitimate interest).

We do not send unsolicited marketing e-mails; if we introduce marketing processing, we will inform you separately and, where required, ask for your consent.

Recipients and transfers

Data may be disclosed to processors who provide hosting, technical administration of the site, or e-mail services, only to the extent necessary. Visit measurement uses Google Analytics 4, so Google may receive technical data about the visit. Transfers outside the European Economic Area take place only where permitted under the GDPR.

Retention

We keep personal data only for as long as needed for the purposes described and in line with statutory or archiving requirements. After that period, data are deleted or anonymised.

Your rights

Under the GDPR you have the right of access, rectification, erasure, restriction of processing, data portability, and objection to processing based on legitimate interests, among others. You may lodge a complaint with the Czech Data Protection Authority (www.uoou.cz).

Contact

For personal data enquiries and requests, contact the company at gdpr@uan.cz. Please describe your enquiry or request.

Server-side traffic statistics

We count page views on our server. With analytics consent, the same browser in a period is recognized by a random number in the florenc_navsteva cookie. The database stores only a daily fingerprint of that number and the view count, without an IP address and without the list of pages opened by that person. The florenc_navsteva_den cookie stops the same browser from being counted as new more than once on the same day. You can delete the cookie in the browser. The live dashboard counts open browser tabs using a short-lived random signal; its fingerprint and current page expire shortly after the tab closes. Google Analytics remains subject to your consent.

Čerpací stanice Florenc. Obsluha 6:00 - 23:00. Parkování osobních aut na Florenci. Směnárna na Florenci před odjezdem.
Terminál Praha Florenc

A bus station in the centre of Prague. Direct coaches to destinations across Europe.

PASSENGERS
  • Departures and arrivals
  • Timetables
  • Guide (first visit)
  • Luggage Storage
  • Lost & Found
PARTNERS
  • For Carriers
  • Space Rental
  • Advertising
  • Career
  • News
CONTACT
Pod Výtopnou 13/10 Prague 8 - Karlín
221 895 555 Telephone timetable information (05:00–24:00)
info@florenc.cz Email • We reply within 24 h
Opening hours
  • Station 03:00–00:30
  • Hall 1 05:00–24:00
  • Hall 2 05:00–24:00

© 2026 Terminál Florenc s.r.o. All rights reserved.

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